Tailored First Aid Solutions
At HeartWell Solutions, we specialise in providing managed first aid kit solutions to ensure the safety and well-being of your workplace. Our comprehensive approach focuses on delivering top-quality first aid products and services to meet your specific needs effectively.

Relay System
Our Relay System is a fully managed first aid kit service designed to keep your workplace compliant and always ready.
Following a site assessment, we install the required kits and service them at your preferred interval (1, 2, 3, 4, 6, or 12 months). Choose from a simple monthly plan or a pay-as-you-go option.
Every service includes a complete kit replacement.
Rather than restocking your kit on site, we swap it with a fully replenished kit, service the original off site, and provide a comprehensive service report.
Get in touch to discuss a Relay System tailored to your business.


Relay System Options
Hard Case or Carry Bag
Standard First Aid Kit
A comprehensive first aid kit designed to meet the everyday needs of small to medium-sized workplaces. Ideal as the primary first aid kit for offices, workshops, and commercial premises.
Hard Case Satellite
First Aid Kit
A compact first aid kit designed for satellite workstations, departmental areas, and remote work locations (e.g. fleet vehicles). Provides quick access to essential first aid supplies while complementing a centrally located primary first aid kit/first aid room or an entirely standalone solution.
Hard Case Eyewash Station
Provides immediate access to essential eyewash supplies and is ideal as the primary eyewash station for offices, workshops, warehouses, and commercial premises.
AED
Sale and Service
We supply reliable, easy-to-use Automated External Defibrillators (AEDs) to help your workplace respond quickly in a cardiac emergency.
Our service includes expert advice on selecting the right AED, installation of wall cabinets, and ongoing servicing to ensure your device remains rescue-ready. We also replace expired pads and batteries, carry out routine inspections, and provide service records for your compliance needs.
Whether you are needing your workplaces first AED or upgrading your workplace emergency response equipment, we provide a complete solution from selection and supply through to ongoing maintenance and support.


Why Have an AED?
When someone experiences sudden cardiac arrest, every minute counts. Immediate CPR and access to an AED can provide the critical support needed while emergency responders are on their way.
Having an AED clearly identified, accessible, and supported by a simple response plan gives your team the confidence to act quickly.
AEDs are designed for use by everyday people, not just medical professionals. With clear voice prompts and automated guidance, they help provide lifesaving intervention when time and immediate action are critical.
Tailored Workplace Solutions
Every workplace is different. If you don’t see exactly what you need, get in touch and we’ll work with you to develop a first aid solution that suits your environment, team, and operational requirements.


Need Something Different?
No two workplaces are the same. Whether you have a unique site layout, specific requirements, multiple locations, or need something outside our standard solutions, we can help develop a practical approach to workplace safety.
Our tailored solutions include options such as privacy shelters for first aid situations, comprehensive first aid cabinets, burns kits, customised workplace setups, and supply of first aid refills and consumables.
For individual items and replacement supplies, visit our online store. For larger workplace requirements or a solution designed around your environment, get in touch and we’ll work with you to find the right approach.
